1. User Access and Account Responsibility

By accessing our website, you agree to use it for lawful purposes only. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2. Product and Service Description

We strive to provide accurate descriptions of our products, including hockey gear, accessories, and apparel. However, we do not guarantee that product descriptions or other content on our site are error-free, complete, or current.

3. Order and Payment Terms

All orders are subject to product availability and acceptance. We accept payments via Visa, MasterCard, JCB, and PayPal. By placing an order, you authorize us to charge your payment method for the total amount of your purchase.

3.1 Shipping

We offer two shipping options:

• Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after dispatch.
• Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after dispatch.

Order processing typically takes 1-2 business days before dispatch. Delivery times may vary based on location.

3.2 Returns and Exchanges

We accept returns and exchanges within 15 days of receiving your order, provided the item is unused, in its original packaging, and accompanied by a receipt. Non-returnable items include All Socks, Baselayer, Cut Resistant products, and Finger Protection due to hygiene and safety reasons.

To initiate a return or exchange, contact us at [email protected] with your order number and reason for return. We will provide a Return Authorization Number (RAN) and further instructions.

4. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Bauer || CCM || True Sales Store and is protected by intellectual property laws. Unauthorized use of any content is strictly prohibited.

5. Limitation of Liability

Bauer || CCM || True Sales Store is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the maximum extent permitted by law.

6. User Obligations and Responsibilities

Users are responsible for providing accurate information during the ordering process and for ensuring that their payment methods are valid. Any misuse of the website or its services may result in the termination of your account.

7. Governing Law

These terms and conditions are governed by the laws of the United States. Any disputes arising from these terms will be resolved in the courts of Memphis, US.

8. Contact Information

If you have any questions about these terms and conditions, please contact us at:

Email: [email protected]

Address: 2666 Pine Street, MEMPHIS, US 63555